Student Lifecycle Assessment Strategies: Early Alerts, Interventions, and Improving Student Outcomes

Decades of research confirm that non-academic factors like students’ sense of belonging, financial concerns, and engagement are critical to student retention and program success. This session will demonstrate how institutional outcomes can be improved by pairing brief retention surveys that offer early alerts, with program assessment and benchmarking that measure the impact of your team’s interventions.

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Decades of research confirm that non-academic factors like students’ sense of belonging, financial concerns, and engagement are critical to student retention and program success. This session will demonstrate how institutional outcomes can be improved by pairing brief retention surveys that offer early alerts, with program assessment and benchmarking that measure the impact of your team’s interventions.

Mandy Shaffer

Macmillan Learning

Mandy Shaffer has over 17 years of experience in education with a focus on student success, engagement, and technology. She is the Director of Institutional Initiatives at Macmillan Learning. Mandy holds a Bachelors in Sociology and a Masters in Elementary Education from The Ohio State University. After teaching in the classroom, she turned her passion for teaching and learning to writing and editing textbooks, developing educational technologies, presenting and training on pedagogy/technology/retention platforms, and consulting with institutions on retention, student success, and engagement. An Ohio native, Mandy now calls Orlando, Florida home.

Mandy Shaffer
Mandy Shaffer

Mandy Shaffer

Macmillan Learning

Mandy Shaffer has over 17 years of experience in education with a focus on student success, engagement, and technology. She is the Director of Institutional Initiatives at Macmillan Learning. Mandy holds a Bachelors in Sociology and a Masters in Elementary Education from The Ohio State University. After teaching in the classroom, she turned her passion for teaching and learning to writing and editing textbooks, developing educational technologies, presenting and training on pedagogy/technology/retention platforms, and consulting with institutions on retention, student success, and engagement. An Ohio native, Mandy now calls Orlando, Florida home.

Mandy Shaffer

Mandy Shaffer

Macmillan Learning

Mandy Shaffer has over 17 years of experience in education with a focus on student success, engagement, and technology. She is the Director of Institutional Initiatives at Macmillan Learning. Mandy holds a Bachelors in Sociology and a Masters in Elementary Education from The Ohio State University. After teaching in the classroom, she turned her passion for teaching and learning to writing and editing textbooks, developing educational technologies, presenting and training on pedagogy/technology/retention platforms, and consulting with institutions on retention, student success, and engagement. An Ohio native, Mandy now calls Orlando, Florida home.

Glenn Skaggs

Glenn Skaggs

Skyfactor

Glenn is a Senior Assessment Specialist with Skyfactor specializing in our suite of Student and Academic Affairs assessments. Glenn advises student and affairs programs as well as corporate partners, such as ACUHOI and NASPA. Glenn has a background encompassing both sales and management in the technology field. By combining his knowledge of technology and higher education, Glenn supports Student and Academic Affairs professionals to identify their campuses’ assessment needs and coordinate the best plan to reach their goals. Glenn is located in Skyfactor’s home office of Springfield, Missouri.

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Mandy Shaffer

Mandy Shaffer

Macmillan Learning

Mandy Shaffer has over 17 years of experience in education with a focus on student success, engagement, and technology. She is the Director of Institutional Initiatives at Macmillan Learning. Mandy holds a Bachelors in Sociology and a Masters in Elementary Education from The Ohio State University. After teaching in the classroom, she turned her passion for teaching and learning to writing and editing textbooks, developing educational technologies, presenting and training on pedagogy/technology/retention platforms, and consulting with institutions on retention, student success, and engagement. An Ohio native, Mandy now calls Orlando, Florida home.

Glenn Skaggs

Glenn Skaggs

Skyfactor

Glenn is a Senior Assessment Specialist with Skyfactor specializing in our suite of Student and Academic Affairs assessments. Glenn advises student and affairs programs as well as corporate partners, such as ACUHOI and NASPA. Glenn has a background encompassing both sales and management in the technology field. By combining his knowledge of technology and higher education, Glenn supports Student and Academic Affairs professionals to identify their campuses’ assessment needs and coordinate the best plan to reach their goals. Glenn is located in Skyfactor’s home office of Springfield, Missouri.

[Speaker 03 First Name (ie. Nicole)] [Speaker 03 Last Name (ie. Gibbs)]

[Speaker 03 First Name (ie. Nicole)] [Speaker 03 Last Name (ie. Gibbs)]

[Speaker 03 Title/Organization (ie. University of Massachusetts, PhD. Professor)]

[Speaker 03 Body (ie. Short oneline speaker biography)]

Mandy Shaffer

Mandy Shaffer

Macmillan Learning

Mandy Shaffer has over 17 years of experience in education with a focus on student success, engagement, and technology. She is the Director of Institutional Initiatives at Macmillan Learning. Mandy holds a Bachelors in Sociology and a Masters in Elementary Education from The Ohio State University. After teaching in the classroom, she turned her passion for teaching and learning to writing and editing textbooks, developing educational technologies, presenting and training on pedagogy/technology/retention platforms, and consulting with institutions on retention, student success, and engagement. An Ohio native, Mandy now calls Orlando, Florida home.

Glenn Skaggs

Mandy Shaffer

Skyfactor

Glenn is a Senior Assessment Specialist with Skyfactor specializing in our suite of Student and Academic Affairs assessments. Glenn advises student and affairs programs as well as corporate partners, such as ACUHOI and NASPA. Glenn has a background encompassing both sales and management in the technology field. By combining his knowledge of technology and higher education, Glenn supports Student and Academic Affairs professionals to identify their campuses’ assessment needs and coordinate the best plan to reach their goals. Glenn is located in Skyfactor’s home office of Springfield, Missouri.

[Speaker 03 First Name (ie. Nicole)] [Speaker 03 Last Name (ie. Gibbs)]

Mandy Shaffer

[Speaker 03 Title/Organization (ie. University of Massachusetts, PhD. Professor)]

[Speaker 03 Body (ie. Short oneline speaker biography)]

[Speaker 04 First Name (ie. Nicole)] [Speaker 04 Last Name (ie. Gibbs)]

Mandy Shaffer

[Speaker 04 Affiliation (ie. Professor, University of Massachusetts)]

[Speaker 04 Body (ie. Short oneline speaker biography)]

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